• How long will balloons float?
12" latex balloons will float for 15-20 hours or 3-5 days when treated with Hi-Float. Mylar balloons will float for up to one week. Refer to the Float Times page for more info.
  • What is Hi-Float?
Hi-Float is a liquid sealant used to coat the interior surface of latex balloons and reduces the speed at which helium escapes through the latex skin. It can increase the float time by several days. Hi-Float is non-toxic and water soluble.
  • Do you deliver the same day?
Yes, in NYC and the Metropolitan Area.
  • Can you deliver to hospitals?
Yes. Some hospitals accept only Mylar balloons, some hospitals do not accept balloons and deliveries must be completed by 4 pm. Please call for more information.
  • When will my balloons arrive?
Your balloons will arrive within an hour of requested time (sometimes, we get caught in traffic!)
  • If I blow up balloons by mouth, will they float?
No, only balloons inflated with helium will float.
  • Do you do balloon drops or releases?
Yes.
  • Can I come in to pick up balloons?
Yes. The address is: Balloon Saloon, 133 West Broadway. It is on the corner of Duane Street, Tribeca.
  • Do you accept credit cards?
Yes.
  • Can you come visit the event location?
Yes. Just call and make an appointment. Ph: 212-227-3838 or 800-540-0749
  • Will table centerpieces obstruct the view of the person across from me?
No. They are designed for socializing and will float above eye-level.
  • Can I have my balloons delivered a day before my event?
Yes, but latex balloons will have to be treated with Hi-Float at 50 cents per balloon. Mylar will be fine overnight.
  • Are your balloons on strings?
They float on 6 foot ribbons or longer.
  • Will you customize balloons?
Absolutely. Refer to the Custom Imprinting page.
  • Can my bouquet be personalized?
Yes.
  • Is there a delivery charge?
Yes. Refer to the Delivery Info page for rates. There is an additional surcharge for early deliveries before 9 am, for late deliveries after 5 pm, or for deliveries beyond local delivery zones.
  • Can I get balloons in any color?
Yes. Refer to the Color Chart page.